Features
One flow, from order to delivery.
Five automations that take the repetitive work off your back office and keep shop and ERP consistent at all times.
01
Stock and prices, always aligned
When availability or a price changes in Business Central, your shop updates in near real time. Warehouse availability, safety thresholds, restock dates: the storefront always shows the ERP data.
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02
Orders that enter the ERP by themselves
Payment confirmed on PrestaShop, order created in Business Central. No re-typing, no copy-paste, no duplicates: every order reaches the ERP with lines, customer and references already in place.
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03
Out-of-stock items, handled
If an ordered item turns out to be unavailable, the platform realigns the order to the real quantities, compensates the difference with a voucher or lets the customer choose between a voucher and a refund, and informs the customer. When there is nothing to ship, it cancels the order and lists the refund for your accounting team. The order keeps moving — nobody is left waiting.
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04
Automatic labels, shipping and tracking
When the order is confirmed, the shipping label is generated, logistics receives everything it needs, the tracking number is attached to the order and the customer gets notified. No labels created by hand.
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05
Everything tracked, always
Every step is logged and monitored from the cloud dashboard: syncs, orders, statuses, errors. If something stops, you see it before your customers do — and so do we.
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The outcome
What you stop doing by hand.
i-Connect exists to lighten the load on your back office: fewer repetitive tasks, more time to grow the business.
- updating stock and prices by hand
- re-entering orders into the ERP
- checking availability manually
- delaying fulfilment because of missing items
- re-checking orders stuck on hold
- issuing compensation vouchers by hand
- keeping track of refunds still to be made
- creating shipping labels one by one
- end-of-day reconciliation between shop and ERP